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‎12-13-2020 11:51 PM

HP Recommended
Product: HP laptop 15s-eq0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hey i really need to know a way to access the advanced bios to decrease my shared system memory. It really too high so I have 10 gb of ram available now but 5 of them is allocated to my shared system memory and whenever I play games I just don't have enough ram whatsoever so if you have a way that would help I will greatly appreciate it

1 REPLY 1

‎12-14-2020 05:50 PM

HP Recommended

@mike1902 

Sorry, but apart from business notebooks and some high-end gaming PCs, accessing Advanced BIOS option on HP PCs is not possible.

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen.



I am a volunteer and I do not work for, nor represent, HP
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