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‎08-05-2017 04:16 AM

HP Recommended
Product: Stream Notebook 11-d015na.
Operating System: Microsoft Windows 10 (64-bit)

I bought the computer 18mths ago, and had to do one other reinstalls of Win 10. (Originally it was using Win 8). The problem each time had been that I've lost the use of the Touchpad (or, Clickpad as I've seen it called) plus, cursor. The first time I installed Win 10, I found the answer on the HP site, but cannot find it now! So, I'm afraid I've got to ask if anyone knows the answer my problem of how to recover the use of said Touchpad, and how to get a Curser on screen. Sorry for this, but any assistance would be greatfully received. THANK YOU ALL.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2017 09:34 AM

HP Recommended

Reinstall the Intel Serial I/O chipset driver from hp.com.

View solution in original post

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2 REPLIES 2

‎08-05-2017 09:34 AM

HP Recommended

Reinstall the Intel Serial I/O chipset driver from hp.com.

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‎08-06-2017 12:57 AM

HP Recommended

Thank you so much! I was beginning to get a bit annoyed with my wired mouse. Again, many thanks, everything works fine now.

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