Create an account on the HP Community to personalize your profile and ask a question
07-09-2022 03:50 AM
Hello HP Buddies,
I am having a laptop by hp.
Hp model no.- HP Er0003tu.
It has windows 11 and has a issue with sleep.
Whenever i leave the laptop or sleep it then when i just open the lid it wakes from sleep. fan noise is there , one light is continously there. '
To explain more i have attached a video too. can anyone suggest any way to solve the problem.
And also , Still the issue is there after changing the motherboard.
Motherboard was verified and changed by HP.
07-09-2022 05:46 AM
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors)
|F.16 Rev.A||29.9 MB||Aug 27, 2021||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
(2) Install drivers
Intel Dynamic Tuning Driver
|8.7.10401.16510 Rev.A||6.5 MB||Dec 16, 2020||Download|
Intel Management Engine Interface (MEI) Driver
|2188.8.131.523 Rev.S||17.1 MB||Sep 6, 2021||Download|
(3) Reboot and test again ...
Didn't find what you were looking for? Ask the community