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‎07-09-2022 03:50 AM

HP Recommended
Product: HP Laptop - 14s-er0003tu
Operating System: Microsoft Windows 11

Hello HP Buddies, 

I am having a laptop by hp.

Hp model no.- HP Er0003tu.

It has windows 11 and has a issue with sleep.

Whenever i leave the laptop or sleep it then when i just open the lid it wakes from sleep. fan noise is there , one light is continously there. '

To explain more i have attached a video too. can anyone suggest any way to solve the problem.

And also , Still the issue is there after changing the motherboard.

Pls help.

Motherboard was verified and changed by HP.

Category:
1 REPLY 1

‎07-09-2022 05:46 AM

HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.16 Rev.A29.9 MBAug 27, 2021Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Install drivers

Intel Dynamic Tuning Driver

8.7.10401.16510 Rev.A6.5 MBDec 16, 2020Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.S17.1 MBSep 6, 2021Download

 

(3) Reboot and test again ...

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my testing
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