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Dybarna
Level 1
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Message 1 of 4
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Solved!

Sleep Option not available Win 10

HP Recommended
EliteBook 830 G5avilion 6530
Microsoft Windows 10 (64-bit)

Hi, 

 

The Sleep option is not available on Power settings. The only option I have is to Hibernate or Shutdown, I've been investigating and seems that everything point to display drivers issues. I have updated them and re installed but no success. I tried by enable Sleep by modifying the Group policy and also in the Registry editor, but the "CsEnabled" is not available for me.

Dybarna_0-1630478425205.png

Any clues on how this could be fixed? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Dybarna
Author
Level 1
2 1 1 0
Message 3 of 4
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HP Recommended

Finally changing another GPO solved the issue. The chipset was updated!

Thanks

View solution in original post

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
143,626 67,190 22,546 34,646
Message 2 of 4
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HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Intel chipset driver to the latest version and restart the PC.

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

In order for the PC to be able to enter into sleep mode, you need the relevant chipset and graphics drivers installed.

 

 

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Dybarna
Author
Level 1
2 1 1 0
Message 3 of 4
Flag Post
HP Recommended

Finally changing another GPO solved the issue. The chipset was updated!

Thanks

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Paul_Tikkanen
Level 21
Level 21
143,626 67,190 22,546 34,646
Message 4 of 4
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HP Recommended

You're very welcome.

 

Glad you were able to fix the problem.

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