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‎09-01-2021 12:41 AM

HP Recommended
Product: EliteBook 830 G5avilion 6530
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

The Sleep option is not available on Power settings. The only option I have is to Hibernate or Shutdown, I've been investigating and seems that everything point to display drivers issues. I have updated them and re installed but no success. I tried by enable Sleep by modifying the Group policy and also in the Registry editor, but the "CsEnabled" is not available for me.

Dybarna_0-1630478425205.png

Any clues on how this could be fixed? Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2021 06:22 AM

HP Recommended

Finally changing another GPO solved the issue. The chipset was updated!

Thanks

View solution in original post

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3 REPLIES 3

‎09-01-2021 07:51 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Intel chipset driver to the latest version and restart the PC.

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

In order for the PC to be able to enter into sleep mode, you need the relevant chipset and graphics drivers installed.

 

 

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‎09-03-2021 06:22 AM

HP Recommended

Finally changing another GPO solved the issue. The chipset was updated!

Thanks

Was this reply helpful? Yes No

‎09-03-2021 06:39 AM

HP Recommended

You're very welcome.

 

Glad you were able to fix the problem.

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