@AshleyKlingbail
First off, I am sure you are not running Windows 10 IOT -- as that is an embedded OS not available to the public. So, to start out, you need to provide us the actual Windows version you are using -- and what version of Windows you are running.
To get this information, enter "winver" (without the quotes) in the Search area and report back what is shown in the Window.
We can proceed when you provide the information.
Thanks
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