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‎10-08-2023 11:31 AM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

whenever i click on some F keys on my Laptop i keep getting an error message that " HP SOFTWARE FRAMEWORK is not installed or not running "

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-08-2023 11:58 AM

HP Recommended

Hi:

 

See if the info at the link below is of help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

You can download the HP software framework program at the link below:

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

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3 REPLIES 3

‎10-08-2023 11:58 AM

HP Recommended

Hi:

 

See if the info at the link below is of help to you...

 

Update HP Hotkey UWP Service - HP Support Community - 8356241

 

You can download the HP software framework program at the link below:

 

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

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‎10-09-2023 12:06 AM

HP Recommended

yes it was helpful. Thank you very much

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‎10-09-2023 06:54 AM

HP Recommended

You're very welcome.

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