-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: Software

Create an account on the HP Community to personalize your profile and ask a question
07-18-2021 01:47 PM
I purchased my notebook in 2015 (or 2016) and customized it to include Microsoft Office Home and Student Software (assuming it was the 2013 version) already installed. I recently had to replace my hard drive, and need the product information for the Office software. In dire need for some type of word processor program, I installed an old Office 2010 version from a CD that still had a device download available. Does anyone know how I can retrieve the key code, because I cannot locate it in my files. Going through the word doc steps doesn't work since the information only shows the 2010 version.
07-21-2021 11:27 PM - edited 07-28-2021 12:27 PM
Hi@J_L_O, Welcome to the HP Support Community!
Please Contact Microsoft for the Microsoft office activation code.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!