Some Intel HD Graphic drivers don't work.

[Rebeli]

Hey. Some of the  Intel HD Graphic drivers from HP website don't want to install.

26.20.100.6888 Rev.W "This computer does not meet the minimum requirements for installing the software."

25.20.100.6472 Rev.W "This computer does not meet the minimum requirements for installing the software."

24.20.100.6226 Rev.W  <---- This works

Running fresh install of Windows 10 Pro 1909 with latest updates. Whats wrong with these drivers?

[Paul_Tikkanen]

Hi:

Unfortunately, I wouldn't know why the HP driver don't work.

If your notebook only has the onboard Intel HD graphics, and not the switchable graphics, see my knowledge base article a the link below for how to manually update the Intel graphics driver to the latest version directly from Intel.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

[Rebeli]

Drivers from Intel seem to be working. Why does HP list drivers that don't install ?

[Paul_Tikkanen]

Since I don't work for, or represent HP, I wouldn't be able to answer that question.

A guess?  Those other Intel drivers may only be for the notebooks with switchable graphics.

If you want an official answer from HP, I suggest you contact the executive team at the link below.

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html