Status on Driver Update "HP Accelerometer", Windows 10, Home, Build 1709, OS Build 19299.64

[william31]

Back on 11/14/2017 I posted on this board about "HP Accelerometer" not working after updating from Windows 10 build 1708,  to Windows 10 build 1709. I was directed to the link: http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe to download the latest driver and replace the old driver.

The last monified date for this driver was 11/05/2017. I uninstall the driver and restarted my Windows 10. NO ERROR message. I then install "sp82228.exe" and reinstalled the driver. After a second restart the ERROR MESSAGE below came up again.

"""HP Accelerometer doesn't work on this version of Windows. An updated app may be availeble."""

I also receive direction to install the latest version of Windows C++ to my Desktop, but is a bit unsure to take this action with the WINDOWS OS. The error only happen when the build went from 1708 to 1709.

I have the latest version of "HP SUPPORT ASSISTANCE" and have been checking for a new driver. The issue is still here with me. I am sure HP is working on a solution. Please keep me in the loop to and update for a new driver for HP Accelerometer.

[iomare · Accepted solution]

Hi,

Please take a look at this HP support page and follow the guide to fix the problem:

https://support.hp.com/gb-en/document/c05841987

Hope it helps,

David

[william31]

Hello. I had to tell you that this did fix the issue. Did see replacement file. After restart is it working ok now. Thank you viery much.

[iomare]

Your very welcome.

Please join us again.

All the best,

David