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‎12-07-2020 10:59 AM

HP Recommended
Product: Spectre 13t-3000
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I need your help. I have few HP Spectre 13 and one of them needs your help.

The one which has problem is 13t-3000 and it came with Windows 8 pre initially and later I got an option to upgrade it to Windows 10 and since then the touchpad is not more usable. I am wondering if you can provide the link where the most recent driver for touch pad can be installed.

Basically the touchpad now requires double tapping to initiate click event. some time it doesn't even work and the frustration is too high. I am from software background and I believe a correct touchpad driver will fix this however post upgrading to windows 10 neither the existing drivers are good nor can I roll back to earlier version.

Please help

1 REPLY 1

‎12-07-2020 11:32 AM

HP Recommended

@shaileng 

 

Please use drivers from the following link

 

          https://support.hp.com/us-en/drivers/selfservice/HP-Spectre-13-Ultrabook/5401166/model/6488425

 

or use the following instructions

 

         https://support.hp.com/au-en/document/c04648748

 

Regards,

BH
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