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- Re: Synaptics TouchPad software missing from Mouse Settings

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08-21-2019 12:38 PM - edited 08-21-2019 12:39 PM
I recently bought ZBook G5 x360. I am not able to find the Synaptics menu in the Mouse settings. I have tried to uninstall and re-install the touchpad driver from the support site :
https://support.hp.com/us-en/drivers/selfservice/hp-zbook-studio-x360-g5-convertible-workstation/200...
but out of luck. How to resolve this issue ?
08-21-2019 04:02 PM
Hello @allsoft,
Just want to retrace the steps you took:
You looked in Settings > Devices > Mouse, correct? For the trackpad, you should be looking in Settings > Mouse > Touchpad.
Also, you can press the Windows key and search for "Synaptics Touchpad" and there may be an application available.
I used to be an HP Expert. I no longer participate in this community.
08-21-2019 10:39 PM
@EddyK wrote:Hello @allsoft,
Just want to retrace the steps you took:
You looked in Settings > Devices > Mouse, correct? For the trackpad, you should be looking in Settings > Mouse > Touchpad.
Also, you can press the Windows key and search for "Synaptics Touchpad" and there may be an application available.
Yes, I looked into Tochpad settings, but I am not getting desired settings there. I want to increase the scroll speed, but there is no such option.
I have the Synaptics Touchpad Application, but when I open it, It gives error :
This is my Mouse Additional Setting Popup :
Synaptics tab is missing.