System Board ID wrong?

[4lbertoR]

Hello.

I would want to do a BIOS update on a Pavilion 15 n020el notebook, but the BIOS file name i downloaded from support site doesn't coincide with the System Board ID of the notebook. The System ID of the notebook is 216F, while the file downloaded from here (original file name: sp79552.exe) is 216D. I tried to download from other Pavilion 15 variants' pages, but i didn't found a BIOS file named 216F.

Can i update with the 216D file?

Here are additional information about the notebook:

Product number: F2T74EA#ABZ

Born On Date: 02/16/2014

BIOS Version: F.00

[The_Fossette]

Hi @4lbertoR,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that the system board ID on the latest bios is different from the system ID on your computer.

I’d love to help!

I would like to know from where are you finding the system board ID for the latest bios?

I recommend you go ahead and update the bios and I am positive that it will work fine.

I would also like know if you are facing any issues on your computer. If yes, do let me know and I will do my best to help you out.

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[4lbertoR]

Hello.

I find the System Board ID of the notebook in the BIOS setup, in the "Main" tab. Also, i described in this topic the issues i am spotting.

[The_Fossette]

Hi @4lbertoR,

You can go ahead and update the bios as it listed under your computer model.

Please let me know the exact issue you are facing with the computer so that I can provide you a more accurate solution.

Looking forward to your reply and you have a great day.

[4lbertoR]

I am in front of two bios files: 0216D.bin and 02169.bin; what should i use?

The issue i am spotting with this notebook is that its Windows 8 doesn't start anymore. I specified more details in the following topic: https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Not-able-to-start-Windows-and-to-perform-a-da...

[The_Fossette]

Hi @4lbertoR,

I recommend you to contact HP phone support to further diagnose the issue.

Here is how you can get in touch with the phone support.

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

Take care.

Cheers!