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HP Recommended
ProBook 6470b

I tried to reset my laptop and in doing so I think I wiped everything off of it now all I get when I turn it on is *memory test* hard disk check language exit how can I fix this and reinstall Windows back on to my device

1 REPLY 1
HP Recommended

hi

try the tests for check
If the hard drive is ok, you have different functions compared to the original windows version, and the one that was in place
if you have installed windows 10 for example, but you do not have the media recovery, try with the microsoft media directly

You risk losing all your data

https://support.hp.com/us-en/product/hp-probook-6470b-notebook-pc/5212922/troubleshooting

 

https://www.microsoft.com/fr-fr/software-download/windows10

 

it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance

 

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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