• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Elite x2 1012 G1 Tablet
Microsoft Windows 10 (64-bit)

installed tpm update SP87492 and cleared tpm but still receiving error message for updating firmware.

 

current tpm specs:

 

manufacturer version: 7.40.2098.0

specification version: 2.0

 

PPI specification version 1.2

TPM specification sub-version 1.16

 

what can I do to udpate?

 

thanks

2 REPLIES 2
HP Recommended

Okay, so I have read the instructions properly and ran the program. Received error message:

 

"Cannot find a valid TPM BIN file to do firmware switching. It can be that the firmware is already at the version you want to switch to"

HP Recommended

Hello

 

your TPM is version 7.40.2098.0

when you have expanded the sp87492, you have TPMConfig.exe and TPMConfig64.exe

then there is the folder named "src"

fro SRC folder you have to move or copy the file TPM20_7.40.2098.0_to_TPM20_7.63.3353.0.BIN in the same folder where you have TPMConfig.exe , than execute TPMConfig or TPMConfig64.exe.

 

It will update your TPM 2.0 firmware to latest version.

 

Bye

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.