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A_Certain_Weeb
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Message 1 of 2
101
Flag Post

The driver won't download

‎01-31-2021 10:56 PM

HP Recommended
Product: HP 15-db0001nt
Operating System: Microsoft Windows 10 (64-bit)

Ok so simply, I go to the HP website and download the correct drivers for my laptop GPU. But HP decides to do an error which I know nothing about it. Which is basically "This driver is not supported on this OS version.". This is very weird. Because I basically go and check which version driver is for. And this makes me question if HP's softwares are a joke. I legit need help.

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post

‎02-01-2021 12:14 PM

HP Recommended

@A_Certain_Weeb 

Please provide a link to the HP page -- as I did a search on your model number and I could not find that page. 

 

The page I did find was for a different model, and unlike yours which has AMD video hardware, this other model had either Intel or Nvidia hardware and those drivers will not work on your model.



I am a volunteer and I do not work for, nor represent, HP
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