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Locked

‎08-31-2024 03:27 AM

HP Recommended
Failure details - Battery Check:
Failure ID: UC2P9Q-000C7L-MFPX1G-CA5713
Test date:2024-08-31
Component tested: Battery Check
Category:
2 REPLIES 2

‎09-03-2024 02:10 AM

HP Recommended

Hi @Chdhh,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

This failure ID indicates a hardware issue. I recommend you contact phone support for repair service options

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎09-03-2024 02:11 AM

HP Recommended

Hi @Chdhh,

 

Since the unit might need repair/service, I would request you contact HP Phone support.

 

Dial 1800 258 7170

 

Thanks
Elohi_NR

I am an HP Employee

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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