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‎12-12-2017 08:42 PM

HP Recommended
Product: Pavilion x360 m3-u001dx
Operating System: Microsoft Windows 10 (64-bit)

I am getting an error at start up that the HP Accelerometer doesn't work on this version of windows. I have updated to the most recent SoftPac SP82228 but it did not fix the error. 

Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2017 12:04 AM

HP Recommended

@PDK65

Currently the latest 3D Driveguard is:

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

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3 REPLIES 3

‎12-12-2017 11:23 PM

HP Recommended

@PDK65

 

Did you upgrade/downgrade your machine ? Please try

 

        http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76484.exe

 

Regards.

BH
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‎12-13-2017 12:04 AM

HP Recommended

@PDK65

Currently the latest 3D Driveguard is:

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎12-20-2017 11:05 AM

HP Recommended
@CherylG wrote:

@PDK65

Currently the latest 3D Driveguard is:

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

That worked. Which brings up the next question. I searched support  Software and Drivers for my model number and the Softpaq that it has for download is the sp82228. How to I know or where do I find that there is actually a more recent softpaq available?

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