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02-16-2024 01:16 PM
Product: HP Notebook - 15-db0015dx
Operating System: Microsoft Windows 10 (64-bit)
When I try to open the HP Support Assistant, the system displays numerous popup boxes with the following message:
When I select "YES" to install the version specified, the most recent version of .NET Framework is loaded. Upon further investigation, it's been determined the required version is no longer available.
I've refreshed the HP Support Assistant app and end up with the same results.
Anyone have a solution to this?
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