cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
4 4 0 10
Message 11 of 17
Flag Post
HP Recommended

It's not an app. You're simply changing from user to administrator to gain unrestricted access. You don't have to be connected to the internet because you're only working with your computer. 

0 Kudos
Highlighted
Level 3
26 17 2 0
Message 12 of 17
Flag Post
HP Recommended

After it had a nights sleep the laptop still says to right click etc. But it is now checking things.

Thanks for posting your help

0 Kudos
Highlighted
Level 2
4 4 0 10
Message 13 of 17
Flag Post
HP Recommended

Sounds like you have more problems with your laptop than administrator functions. You might need to factory reset. 

0 Kudos
Highlighted
New member
1 1 0 0
Message 14 of 17
Flag Post
HP Recommended

I am trying to run HP diagnostics.  Told to click on HpHwDiag but cannot find such a file or program on my computer.

0 Kudos
Highlighted
Level 1
7 5 0 0
Message 15 of 17
Flag Post
HP Recommended

Thank you! I was able to find it and it worked.

0 Kudos
Highlighted
New member
1 1 0 0
Message 16 of 17
Flag Post
HP Recommended

is this problem is solved.

if it is solved tell how it done.

okay.

0 Kudos
Highlighted
New member
1 1 0 0
Message 17 of 17
Flag Post
HP Recommended

I believe what he meant was It is installed, but I do not know where to find it in order to right click on it. I.e. what folder and path would it be installed in?

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation