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HP Recommended
HP 15-BW0530D
Microsoft Windows 10 (64-bit)

Connecting Logitech M325 bluetooth mouse no longer overrides

touchpad functions. This causes a problem when typing as a making

contact with the gesture pad or buttons sometimes deletes all typing

and makes it necessary to manually disable when restarting or waking

up laptop, which then only disables the gesture surface and not the 

buttons. This seems to have occurred after October 2018 MS Windows

10 update.

 

Removing the driver and restarting the computer and also installing

new Logitech driver has not solved the problem. How do I get the 

OS to recognize mouse again and override Synaptics function? 

 

 

 

 

1 REPLY 1
HP Recommended

@A440

Thank you for joining the HP Support Community

 

Let's run windows update.

 

Windows Update is a tool that determines which updates apply to your computer and installs them. Downloading updates from Windows Update requires an Internet connection.

 

Click on this link: https://support.hp.com/in-en/document/c03330139 for updating Drivers and Software with Windows Update.

 

Then, run the HP Support Assistant.

 

HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools. 

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for using HP Support Assistant.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.