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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Touchpad conflict

Create an account on the HP Community to personalize your profile and ask a question
02-17-2019 02:13 PM
Connecting Logitech M325 bluetooth mouse no longer overrides
touchpad functions. This causes a problem when typing as a making
contact with the gesture pad or buttons sometimes deletes all typing
and makes it necessary to manually disable when restarting or waking
up laptop, which then only disables the gesture surface and not the
buttons. This seems to have occurred after October 2018 MS Windows
10 update.
Removing the driver and restarting the computer and also installing
new Logitech driver has not solved the problem. How do I get the
OS to recognize mouse again and override Synaptics function?
02-18-2019 06:00 PM
Thank you for joining the HP Support Community
Let's run windows update.
Windows Update is a tool that determines which updates apply to your computer and installs them. Downloading updates from Windows Update requires an Internet connection.
Click on this link: https://support.hp.com/in-en/document/c03330139 for updating Drivers and Software with Windows Update.
Then, run the HP Support Assistant.
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.
Click on this link: https://support.hp.com/in-en/document/c03467905 for using HP Support Assistant.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee