• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I can't find touchpad drivers for my laptop (hp pavilion 15-cb009nm). Can you provide them? I have Windows 11 25H2 version.

1 REPLY 1
HP Recommended

Hi @Luka47 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand how inconvenient it feels when you cannot locate the right touchpad drivers for your HP Pavilion 15‑cb009nm, especially after upgrading to Windows 11 25H2. Thank you for checking already—that effort is appreciated. 

 

Let’s go through how you can safely get the correct drivers and restore smooth touchpad functionality.

 

  • You can download drivers directly from HP’s official support site:
    HP Software and Driver Downloads
  • Enter your product number (15‑cb009nm) or allow the site to auto‑detect your device.
  • Look under the Driver – Keyboard, Mouse, and Input Devices section for the Synaptics or ELAN Touchpad Driver.

 

Steps to Install

Uninstall Old Drivers

  • Press Windows + X and select Device Manager.
  • Expand Mice and other pointing devices.
  • Right‑click the touchpad driver and select Uninstall device.
  • Restart your laptop.

 

Install HP Drivers

  • Run the downloaded driver installer from HP’s site.
  • Follow the on‑screen instructions.
  • Restart the laptop after installation.

 

Update via Windows

  • Press Windows + I to open Settings.
  • Go to Update & Security > Windows Update.
  • Select Check for updates to ensure the latest patches are applied.

 

Alternative Path

  • If the HP driver section does not list a Windows 11‑specific touchpad driver, install the Windows 10 driver provided for your model.
  • Windows 11 is backward compatible with most Windows 10 drivers, and this often restores full touchpad functionality.

 

By uninstalling the old driver, installing the correct Synaptics/ELAN driver from HP’s site, and refreshing Windows updates, you’ll give your Pavilion 15‑cb009nm a clean slate to restore touchpad responsiveness.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.