Touchpad for HP Pavilion dm4 is not working

[DZMan]

Thanks in advance for any assistance.

My touchpad is not working, I've read many article and forums. When I go to my Windows 10 settings, Devices, Mouse & Touch pad, additional mouse options, there is no tab or option for the touchpad, only the mouse. 

Any ideas?

[GBL84]

Hello DZMan,

Please try this and see if it helps : https://www.youtube.com/watch?v=FZVSnQEHavA&feature=youtu.be

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[DZMan · Accepted solution]

Wow, after tons of seraching you have given me the answer, a reset by pulling the battery and holding the power button for 15 seconds, very simple and it worked like magic. Didn't have to update any drivers. I'm grateful, thank you GBL84!

[GBL84]

You're very Welcome !!

If you are happy with the help you received it is customary to mark the actual answer with information as the "Solution"  not self !!

You can also show your appreciation by giving kudos.

All the Best !!   Thanks for being a member!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee