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Top Student
Posts: 3
Member Since: ‎02-26-2017
Message 1 of 4 (173 Views)
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Touchpad for HP Pavilion dm4 is not working

Product Name: HP Pavilion dm4
Operating System: Microsoft Windows 10 (64-bit)

Thanks in advance for any assistance.

 

My touchpad is not working, I've read many article and forums. When I go to my Windows 10 settings, Devices, Mouse & Touch pad, additional mouse options, there is no tab or option for the touchpad, only the mouse. 

 

Any ideas?

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Re: Touchpad for HP Pavilion dm4 is not working

Wow, after tons of seraching you have given me the answer, a reset by pulling the battery and holding the power button for 15 seconds, very simple and it worked like magic. Didn't have to update any drivers. I'm grateful, thank you GBL84!

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Regents Professor
Posts: 3,971
Member Since: ‎04-09-2015
Message 2 of 4 (147 Views)

Re: Touchpad for HP Pavilion dm4 is not working

Hello DZMan,

 

 

Please try this and see if it helps : https://www.youtube.com/watch?v=FZVSnQEHavA&feature=youtu.be

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Use these steps to troubleshoot the TouchPad on HP Notebooks in Windows 10. The TouchPad is a touch-sensitive surface on the ClickPad on some HP notebooks. Learn more about troubleshooting your TouchPad in Windows 10 on our support site: http://support.hp.com/us-en/document/c04648748 For other ...
Top Student
Posts: 3
Member Since: ‎02-26-2017
Message 3 of 4 (139 Views)

Re: Touchpad for HP Pavilion dm4 is not working

Wow, after tons of seraching you have given me the answer, a reset by pulling the battery and holding the power button for 15 seconds, very simple and it worked like magic. Didn't have to update any drivers. I'm grateful, thank you GBL84!

Regents Professor
Posts: 3,971
Member Since: ‎04-09-2015
Message 4 of 4 (127 Views)

Re: Touchpad for HP Pavilion dm4 is not working

You're very Welcome !!

 

If you are happy with the help you received it is customary to mark the actual answer with information as the "Solution"  not self !!

 

You can also show your appreciation by giving kudos.

 

 

All the Best !!   Thanks for being a member!

 

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation