Touchpad issues

[TravelerGuy]

I have had my Notebook for slightly under a year. I am completely confused as to what is going on with my touchpad. It moves randomly and functionality is minimum. I performed a diagnostic test and these failure ID prompted:

Pu76k9-99f9r6-xd7w3f-g26413

Pu76k9-99f9r6-xd7w3f-g1xq13

[KrazyToad]

@TravelerGuy

Those Failure Codes indicate Mouse Movement Failure and Mouse Button Failure failures.

Since this is a Hardware issue please contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you

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