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HP Recommended
Pavilion G6
Microsoft Windows 8.1 (64-bit)

My laptop was supposed to come with a Trend Micro Titanium code in the box. However, it never did. This was like 7 years ago, but is there anyway to still be able to get that code since it technically wasn't used since it wasn't given to me?

1 REPLY 1
HP Recommended

@ZarellaF15

Sorry, but no.  HP does not keep any records of product codes associated with individual copies of products on individual PCs.



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