-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Trojan found in HP Software Driver

Create an account on the HP Community to personalize your profile and ask a question
08-13-2019 10:41 PM
Please be Careful,
I downloaded (SP73296 HP Recovery Manager Update 2.00 Rev.A Oct 23, 2015) and tried to install on my HP Notebook - 15-f272wm (ENERGY STAR), but the anti virus gave me the following message:
Alert level: Severe
Trojan:Win32/Kovter.G
Details: This program is dangerous and executes commands from an attacker.
Affected items:
CmdLine: C:\Windows\System32\mshta.exe javascript:{new ActiveXObject(InternetExplorer.Application).PutProperty('591167',window);window.resizeTo(500,200);window.moveTo(433,284)}
I wanted to report it to HP to remove it, but I didn't know where to do that.
08-14-2019 07:52 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
I work on behalf of HP