Troubles with touchscreen in windows 10

[SSShhh]

Hi guys. I have done a clean installation of Windows 10 64-bit Home Edition. I installed but the touchscreen doesn't work on Windows, but it works in BIOS. I have tried all the options, updating drivers from HP, but it doesn't work. If I press the window icon of the screen frame in tablet mode, it switches on, but if I touch the screen with my finger, it doesn't work . I don't know what to do; many threats are very old, and I can't find those drivers. I will be very grateful if anyone can help and explain to me step by step how to solve this. I am getting crazy. 

Thanks.

[VikramTheGreat]

Hi @SSShhh,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the detailed explanation. Since your HP Pavilion x360 11-n226br touchscreen works in BIOS but not in Windows 10 (64-bit) after a clean install, the issue is almost certainly driver-related, specifically the HID-compliant touch screen driver.
 

Here’s a step-by-step guide to fix it:

1. Check if Touchscreen is Detected

• Press Windows + S, type Device Manager, and open it.
• Expand Human Interface Devices.
• Look for an HID-compliant touch screen.
  • If it’s missing, continue to Step 2.
  • If it’s present but not working, right-click it and choose Enable (if available), or Uninstall and then Restart your PC.

2. Install HP Drivers Manually

• Visit the official HP support page for your model:
  👉 HP Pavilion x360 - 11-n226br (ENERGY STAR) Software and Driver Downloads | HP® Support
• Download and install:
  • Intel Chipset Driver
  • Intel I/O Drivers
  • HP System Event Utility
  • Intel Serial IO Driver
  • Touchscreen or HID drivers (if listed)

3. Run Windows Update

• Go to Settings > Update & Security > Windows Update.
• Click Check for updates and install everything available.
• Restart your PC.

4. Calibrate the Touchscreen

• Press Windows + S, type Calibrate the screen for pen and touch input, and open it.
• Click Setup > choose Touch Input and follow the on-screen instructions.

5. Use HP’s Touchscreen Troubleshooter

• Follow this official HP guide:
  👉 HP PCs - Troubleshooting touch screen issues in Windows 10 | HP® Support

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat