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- Trying to update BIOS
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05-24-2020 02:05 PM - edited 05-24-2020 03:21 PM
Just so you know, I followed the steps provided here:
HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) and especially
Update the BIOS manually from a USB Flash drive (outside of Windows)
because I am using Linux OS
I am trying to update my BIOS. I have wrote the updates to USB stick (made in windows). I turned on the laptop and pressed ESC to get the start up option (to get to bios and check hardware and stuff), there I pressed F2 to get to open the System Diagnoses, inserted the USB. However, unlike what the support site says, I was not able to choose Firmware Management or BIOS Management. It just wasn't there. I could 1. check the memory 2. check physical disk 3. change language 4. exit. Nothing more.
I would really like to know what else I could do to update BIOS.
Took a photo of the System Diagnoses menu. The USB stick is found when I connect it to the computer, so it is not a faulty USB.
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Accepted Solutions
05-25-2020 02:45 AM
So for this to work for me, I had to start up Windows in VirtualMachine, download the HP PC Hardware Diagnosis UEFI in the VM, write the diagnostic tool to a USB (I used the same USB as the BIOS update was on). From there I restarted, got into the Hardware Diagnoses which then booted into the USB. From there I was able to update BIOS. Took bit more work, but it is finished now 🙂
05-24-2020 04:43 PM
Hello @olividir,
It looks like you have a slightly outdated version of your device's HP UEFI Hardware Diagnostics.
You didn't provide a specific product name/number so I wasn't able to find it for you, but if you navigate to your notebook PC's Software and Driver's page, there should be an option to install a newer version of the HP UEFI Hardware Diagnostics. Updating this should most likely provide other options and tests that you're currently unable to access.
However, I am not entirely familiar with Linux so I'm honestly a bit unsure of how you would install this update.
Perhaps you can find a workaround or someone else has suggestions. Or, it may be necessary to simply reinstall Windows.
Best of luck.
Kind regards,
Eddy
I used to be an HP Expert. I no longer participate in this community.
05-25-2020 02:45 AM
So for this to work for me, I had to start up Windows in VirtualMachine, download the HP PC Hardware Diagnosis UEFI in the VM, write the diagnostic tool to a USB (I used the same USB as the BIOS update was on). From there I restarted, got into the Hardware Diagnoses which then booted into the USB. From there I was able to update BIOS. Took bit more work, but it is finished now 🙂
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