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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: Two drivers for WIN 7 Ultimate, 64 bit

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09-25-2016 05:18 PM
Hi, I need two drivers for HP 15-ay050nm, WIN 7 Ultimate, 64 bit:
1) PCI Encryption/Decryption Controller
PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C&REV_35
PCI\VEN_8086&DEV_2298&SUBSYS_81F1103C
PCI\VEN_8086&DEV_2298&CC_108000
PCI\VEN_8086&DEV_2298&CC_1080
2) Unknown device
ACPI\MSFT0101
*MSFT0101
Thanks in advance,
Ivan
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Accepted Solutions
09-25-2016 06:14 PM
Hello ,
please ensure you create a system restore point on the notebook and backup complete data.
http://support.hp.com/us-en/document/c03327545
please download the drivers from below link
http://support.hp.com/si-en/drivers/selfservice/HP-15-Notebook-PC-series/10862300/model/12319391
Regards,
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
Regards,
Vijay
09-25-2016 06:14 PM
Hello ,
please ensure you create a system restore point on the notebook and backup complete data.
http://support.hp.com/us-en/document/c03327545
please download the drivers from below link
http://support.hp.com/si-en/drivers/selfservice/HP-15-Notebook-PC-series/10862300/model/12319391
Regards,
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
Regards,
Vijay
09-25-2016 06:54 PM
Hi:
You need these drivers:
PCI E/D Controller:
This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT).
ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe
ACPI\MSFT0101:
Install the hotfix from the link below...
10-03-2016 04:46 AM
Hello guys ( vj190425 , Paul_Tikkanen). Many thanks for your quick answers but I still didn't fix my HP notebook. Your solutions didn't help me, for now.
I couldn't see drivers on HP's web site. I got a message: We were unable to retrieve the list of drivers.... I saw online, many HP customers had got that message. So, the problem is with HP machine. I tryied to go to the link (http://support.hp.com/si-en/drivers/selfservice/HP-15-Notebook-PC-series/10862300/model/12319391 ) last 10 days via Google Chrome -nothing, IE10 -nothing, Opera-nothing.
But, from other brand of notebook, the old one, I can see them.
So, do you have idea, what should I do to access to the drivers via my HP notebook 15 ay050nm?
The second problem is: After turn on the notebook, it takes 8-10 minutes to access wireless internet. The system grew up from 30 sec to 1 min and that's ok, but WiFi takes more time. I fixed it throw troubleshoot problem. Incrediable. Any ideas?
So, I decide to put new version of Win 7 (64 bit) and compare the results. But i need the drivers first.
Thanks in advance for your time.
Ivan