Two finger scroll down not working on touchpad

[ukx360]

Hi,

The two finger scroll function on the touchpad is not working.

The driver is updated as well.

Overall the touchpad seems unresponsive as well. It gets stuck and cursor stops moving. It is the only thing that I am not happy with regarding the spectre x360.

Can you please help.

Thanks

[Mrstenter]

Hello @ukx360 ,

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.

If you will go to the section on Adjusting TouchPad, you will see a restore defaults button. If you select that it will restore the original settings.

Hope this fixes things up.

Thanks.

[frasman]

---

@Mrstenter wrote:

Hello @ukx360 ,

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.

If you will go to the section on Adjusting TouchPad, you will see a restore defaults button. If you select that it will restore the original settings.

Hope this fixes things up.

Thanks.

---

Hi so I am having same issue.  my two finger scroll not working, I can not move the page up or down with the trackpad and two fingers.  Please update for windows 10 model.

[kimmyjorna]

This fixed it for me.  https://support.hp.com/us-en/document/c05827409.  Once you download and install sp81891.exe and reboot, I was good to go!

[LucasInacio]

This link don't works.