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- USB C port very slow HPzBook 14ug6

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3 REPLIES 3
11-01-2021 11:55 PM
Spoiler
I don’t know your laptop model, but if it doesn’t have an SSD, maybe that’s why.
If you want to know whether this is a software related issue or not (because it could very well be the firmware), you should create a Linux Lununtu 18.04 USB install media, boot to it, select your language, press F3 (or FN+F3), select your keyboard layout, and then choose "try Lubuntu without installing".
Then you can test your USB C port once again. Keep in mind that what you do in the Lubuntu trial will not be saved.
If you still have the issue in Lubuntu, then this is not a driver issue with Windows 10. The next thing you should try in this case is updating the BIOS.
If you want to know whether this is a software related issue or not (because it could very well be the firmware), you should create a Linux Lununtu 18.04 USB install media, boot to it, select your language, press F3 (or FN+F3), select your keyboard layout, and then choose "try Lubuntu without installing".
Then you can test your USB C port once again. Keep in mind that what you do in the Lubuntu trial will not be saved.
If you still have the issue in Lubuntu, then this is not a driver issue with Windows 10. The next thing you should try in this case is updating the BIOS.
11-04-2021 02:16 PM
Thanks for your reply. I have found I can get 300MB/s from nvme SSD via the full size USB 3 port into my laptop but when I put a fast SD card in a card reader through USB c port it only goes at 15MB .
The Sandisk Extreme Pro card is rated for 170 .
Is it the card reader ? I guess it must be.
Annoying thing is my HP ZBook has no built in card reader.
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