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HP Recommended
hp pavilion x360
Microsoft Windows 11

Hi,

can anyone help me? I'm looking for this driver.

 

USB\VID_0867&PID_9837\5&36C3CE2E&0&1

3 REPLIES 3
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Do you have any external USB devices or docks connected to your PC?

HP Recommended

S__20250631.jpg

Yes, I would like to connect (USB) the data transmission modal DT9837 but my laptop can't find device. 

 

https://image.makewebeasy.net/makeweb/0/zOzxBSkwZ/Document/UM9837.pdf

HP Recommended

Hi:


You can get the driver for that device from this site...

 

Data Acquisition Software/Driver Downloads (mccdaq.com)

 

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