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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- USB VID driver

Create an account on the HP Community to personalize your profile and ask a question
01-19-2022 06:51 AM
Hi:
What is the full model number or product number of your notebook?
Use this guide to find that information.
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Do you have any external USB devices or docks connected to your PC?
01-19-2022 07:01 PM - edited 01-19-2022 07:10 PM
Yes, I would like to connect (USB) the data transmission modal DT9837 but my laptop can't find device.
https://image.makewebeasy.net/makeweb/0/zOzxBSkwZ/Document/UM9837.pdf
01-19-2022 07:38 PM
Hi:
You can get the driver for that device from this site...
Data Acquisition Software/Driver Downloads (mccdaq.com)