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rjogonzales
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Message 1 of 2
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Unable to Activate window

HP Recommended
HP Laptop 17
Microsoft Windows 10 (64-bit)

Hello
 I am unable to activate windows.

I get the troubleshooting screen and nothing, Server unavailable.
  I don't see a product key anywhere in the box or on the system itself.

Is there a way to get the product keey off the system?? 

   Thanks in advance

 

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Install the free showkey plus app from the Microsoft store so you can see the OEM product key in the BIOS.

 

Get ShowKeyPlus - Microsoft Store

 

See if you can activate W10 by changing the 'Installed key' to the OEM key from the report.

 

You can change the product key by going to Settings>Update & Security>Activation>Change Product Key

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