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‎09-06-2017 07:32 PM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

When I check to make sure my notebook has gotten the latest updates under Settings - Updates & Security, I keep seeing the following message: "HP Development Company LP - System 5/26/17 12:00:00AM-6.0.21.1 Error Ox800f0247". Each time I click on the Retry button, it comes back with this same error message. Should I be concerned that this update has apparently failed? What was this update for?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2017 11:41 PM

HP Recommended

Many people have reported this same problem over the past few days. One theory is that WU is pushing a driver that is not needed/doesn't apply. MS and HP are aware of it and investigating.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎09-06-2017 11:41 PM

HP Recommended

Many people have reported this same problem over the past few days. One theory is that WU is pushing a driver that is not needed/doesn't apply. MS and HP are aware of it and investigating.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-06-2017 11:48 PM

HP Recommended

Someone from Microsoft told one of our posters to use the Updates Troubleshooter to hide the update. 

 

>Download Windows 10 Updates Troubleshooter Tool from Microsoft<

Run it and click on "Hide updates" option and you'll be able to hide desired update  in the list.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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