• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-11-2022 01:42 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d4000 (4C802AV)
Operating System: Microsoft Windows 11

Hi,

 

I just bought my HP laptop and I cannot activate the pre-installed Office apps. On the laptop body, the sticker says "Don't forget to activate Office 2021..." However, the pre-installed Office version on my laptop is Microsoft 365 family. And, I did what the assistant from the store (where I bought it) told me. I created new MS account, but still keeps on asking for activation code. Please help.

 

Thank you.

Category:
3 people had the same question
1 REPLY 1

‎05-11-2022 11:12 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Most HP laptops come with "Demo" versions of Office...  Unless you paid in advance, and received an Office Activation Code via email, you are trying to activate an app that will only run for 30 days...

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.