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jmarks11
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Message 1 of 2
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Unable to download

HP Recommended
Microsoft Windows 10 in S Mode

Hi, 

I have a HP Laptop - 15-ef0023dx.  Whenever I try to download something (pdf, jpeg, picture, whatever) It tells me "Can not download. virus scan failed"

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WAWood
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Message 2 of 2
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HP Recommended

@jmarks11 

This is most likely Windows Defender -- as I got so many FALSE malware notifications from it that I went to great length to disable it.

 

Also can be due to using Edge -- either the old one or new one -- as they lock out files to "protect" you!

 

See if this helps:  https://www.wikihow.com/Turn-Off-Windows-Defender-in-Windows-10

 

 

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***Please mark Accept As Solution if my post solved your problem***

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