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- Re: Unable to find drivers for my laptop.

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05-24-2018 06:09 AM
Solved! Go to Solution.
Accepted Solutions
05-24-2018 10:18 AM - edited 05-24-2018 10:21 AM
Anytime.
Try the card reader driver directly from Realtek.
Download, unzip and run the setup application from the 1st file listed at the link below...
The PCI E/D Controller needs this driver...
https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69608.exe
SMBus controller:
https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70009.exe
You will also need the bluetooth driver for the Realtek wifi adapter...
05-24-2018 06:56 AM - edited 05-24-2018 06:56 AM
Hi, @boyka26
You can use all of the 64 bit drivers on the support page, except for the audio and graphics.
The other 64 bit files also contain the 32 bit drivers.
Audio: Accept the agreement. Download and install the 1st driver on the list and restart the PC.
Graphics: 3rd one down on the list. Install and restart the PC.
https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-
05-24-2018 08:11 AM
It will be very helpful if you could tell where I can find these drivers. Thanks.
05-24-2018 08:18 AM
You're very welcome.
Here are the drivers you need...
Ethernet Controller:
https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69612.exe
Network Controller:
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69411.exe
PCI Dev:
https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69610.exe
USB Controller:
https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70030.exe
05-24-2018 09:28 AM
All the drivers have been installed correctly except for PCI device. It didn't got installed correctly.
Also can you please provide link to drivers for SM Bus Controller and PCI Encryption/Decryption Controller.
Your help is appreciated. Thanks again.
05-24-2018 10:18 AM - edited 05-24-2018 10:21 AM
Anytime.
Try the card reader driver directly from Realtek.
Download, unzip and run the setup application from the 1st file listed at the link below...
The PCI E/D Controller needs this driver...
https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69608.exe
SMBus controller:
https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70009.exe
You will also need the bluetooth driver for the Realtek wifi adapter...
05-24-2018 11:06 AM
Lastly, in my device manager under Sounds, video and game controller: HD Audio Device and Intel(R) Display Audio is mentioned. So should I install the realtek audio driver or just leave it be?
05-24-2018 11:13 AM - edited 05-24-2018 11:14 AM
Hi:
If you ever plan on using bluetooth, you will need to install the bluetooth driver.
The generic BT driver that windows 7 installs won't get the Bluetooth to work,
Under the sound, video and game controllers device manager category, the HD Audio Device should be named as a Realtek HD audio device.
You should install the Realtek audio driver I posted above.
That will give you better audio enhancements.