Unable to input the greater than symbol (>) after recent Windows Update

[johnt28]

After applying the Windows Update named "HP - System Hardware Update - 4/14/2025", the key combination to enter the greater than symbol (>) has changed on my Nordic keyboard . What is the new key combination I should use?

[Hawks_Eye]

Hi @johnt28,

Welcome to the HP Support Community!

Thanks for posting your query—we're here to help you get back up and running.

It looks like the recent HP - System Hardware Update may have altered the key mapping for the greater than (>) symbol on your Nordic keyboard.

 

Possible Key Combinations

Try the following key combinations to input the > symbol:

• Shift + Fn + L – This has worked for some users with Nordic layouts.
• AltGr + L – If the > symbol is printed on the L key, this may work.
• AltGr + < – Some users have reported success with this combination.

 

Check Keyboard Layout Settings

Verify your keyboard settings by following these steps:

1. Go to Settings > Time & Language > Language & Region.
2. Ensure your keyboard layout is correctly set to Nordic.
3. Test the layout using the On-Screen Keyboard.

 

Additional Troubleshooting

If none of the key combinations work, consider remapping the keys using Microsoft PowerToys.

 

How to Remap Keys Using Microsoft PowerToys

1. Install PowerToys

• Download Microsoft PowerToys from:
  • Microsoft Learn
  • Windows Loop guide
• Install and launch the application.

2. Enable Keyboard Manager

• Open PowerToys and go to Keyboard Manager.
• Toggle Enable Keyboard Manager to ON.

3. Remap a Key

• Click Remap a key.
• Select the key you want to change.
• Choose the new key or shortcut you want to assign.
• Click OK to save changes.

4. Test Your Remapped Keys

• Open Notepad or another application to verify the changes.

Update: The software is now available for download.

Let me know if any of these solutions work for you!

If my response helped, please mark it as an Accepted Solution ✅. It helps others and spreads support 💙. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference—thanks! 😊

Take care, and have an amazing day!

Regards,
Hawks_Eye

[johnt28]

I have verified that the keyboard layout is set to Nordic (Swedish). Below is a description of the results I get when typing your suggested key combinations:

Shift + Fn + L – The symbol "<" is typed
AltGr + L – Nothing happens
AltGr + < - The "<" symbol is printed on the same physical key as "L", so same behavior as AltGr + L, i.e., nothing happens

Other combinations I've tried:

Fn + Shift + L – The symbol "<" is typed (this used to work before the update, now I get same result as Shift + Fn + L)
Fn + AltGr + L – The symbol "|" is typed

Remapping the keys using power toys is not something I should have to do myself. Clearly, this is something that should be addressed with a BIOS update has was done with a related issue I had (which was fixed, thank you for that): https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Shift-HOME-on-keyboard-not-work...

[Hawks_Eye]

@johnt289 

We sincerely thank you for your patience and co-operation during this troubleshooting process.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[johnt28 · Accepted solution]

The issue is fixed after applying the windows update entitled "HP - System Hardware Update - 5/2/2025".

Again, great job HP!