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‎12-16-2021 08:11 AM

HP Recommended
Product: HP Laptop 14s-fq0801nc
Operating System: Microsoft Windows 11

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 After starting the computer, I can't go through the Pin code, I can't press anything or solve the problem. It just shows me if I want to run the application in the Store and after clicking on "yes" nothing is done.

Category:
1 REPLY 1

‎12-21-2021 12:37 PM

HP Recommended

@PatKubin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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