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12-16-2021 08:11 AM
Product: HP Laptop 14s-fq0801nc
Operating System: Microsoft Windows 11
After starting the computer, I can't go through the Pin code, I can't press anything or solve the problem. It just shows me if I want to run the application in the Store and after clicking on "yes" nothing is done.
1 REPLY 1
12-21-2021 12:37 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did you make any changes to the settings of your PC prior to the issue?
- When was the last time it worked fine?
Keep me posted for further assistance.
I am an HP Employee
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