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HP Recommended
HP Probook 450 G2
Microsoft Windows 10 (64-bit)

My laptop unexpectedly shut down during Microsoft 365 uninstallation. Now it is partially installed in my laptop and some apps are still in the laptop. When I try to uninstall it from Control Panel it does not open and when I am trying to install it again it says "We're getting things ready".

 

Kindly tell how can I completely remove it first despite it that I am not able to do so from the control panel anymore. Is there any other way to do it? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Harry107,

 

I'd recommend using the Microsoft Office Removal Tool by heading over to the page here and following the steps under Option 2 - Completely uninstall Office with the uninstall support tool.

 

Make sure to restart when it tells you to on step 4 and then try reinstalling Office after.


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 REPLY 1
HP Recommended

Hello @Harry107,

 

I'd recommend using the Microsoft Office Removal Tool by heading over to the page here and following the steps under Option 2 - Completely uninstall Office with the uninstall support tool.

 

Make sure to restart when it tells you to on step 4 and then try reinstalling Office after.


I used to be an HP Expert. I no longer participate in this community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.