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‎08-26-2021 09:35 AM

HP Recommended
Product: HP Probook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

My laptop unexpectedly shut down during Microsoft 365 uninstallation. Now it is partially installed in my laptop and some apps are still in the laptop. When I try to uninstall it from Control Panel it does not open and when I am trying to install it again it says "We're getting things ready".

 

Kindly tell how can I completely remove it first despite it that I am not able to do so from the control panel anymore. Is there any other way to do it? 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2021 12:13 AM

HP Recommended

Hello @Harry107,

 

I'd recommend using the Microsoft Office Removal Tool by heading over to the page here and following the steps under Option 2 - Completely uninstall Office with the uninstall support tool.

 

Make sure to restart when it tells you to on step 4 and then try reinstalling Office after.

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

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1 REPLY 1

‎08-27-2021 12:13 AM

HP Recommended

Hello @Harry107,

 

I'd recommend using the Microsoft Office Removal Tool by heading over to the page here and following the steps under Option 2 - Completely uninstall Office with the uninstall support tool.

 

Make sure to restart when it tells you to on step 4 and then try reinstalling Office after.

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
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