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HP Notebook - 14-bw002ax

Hi, few months ago i changed my HDD to an SSD because my HDD was broken. my Laptop is "HP Laptop 14-bw0xx". recently i noticed in the device manager, i have this "Unknown Device" on the list. checking it, it's missing a driver. the device instance path is ACPI\SMB0001\3&11583659&0. i have tried updating windows and just looking for the driver, i have not found it. May i ask someone experienced here to give me a hand to solve this issue? Thank you in advance.

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1 REPLY 1
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@Net597FN 

 

Could be something to do with the Touch pad. Please download  and install

 

             https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77793.exe

 

Regards.

BH
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