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HP Recommended
HP Notebook - 15-BS542TU
Microsoft Windows 10 (64-bit)

HI

Currently using Windows 10, version 20H2 (x64)

I got a problem

The below drivers are unknown to me

hardware ids:

ACPI\VEN_INT&DEV_3400

ACPI\INT3400

*INT3400

 

 

1 REPLY 1
HP Recommended

Hi:

 

This should be the driver you need for that device...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

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