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‎07-30-2016 11:46 AM

HP Recommended
Product: HP Envy 15 j181-na
Operating System: Microsoft Windows 10 (64-bit)

BIOS update using HP Support Assistant fails.

I have HP Envy 15 j181-na with INTEL (not AMD) processor.

Where can I download a BIOS update which will install correctly.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2016 06:30 PM

HP Recommended

Hi @davidUK,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with a BIOS update. I will be glad to help you.

 

What BIOS version is on the computer?

 

The last BIOS update was from June 8, 2016 Version F.67 Rev. A.

 

You can find it at support.hp.com.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-01-2016 06:30 PM

HP Recommended

Hi @davidUK,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with a BIOS update. I will be glad to help you.

 

What BIOS version is on the computer?

 

The last BIOS update was from June 8, 2016 Version F.67 Rev. A.

 

You can find it at support.hp.com.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
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