Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-09-2023 11:55 PM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)

I have an Elitebook 840 G3.  I love this machine!

 

It came with Windows 7 installed on the SSD.  However, an HP Windows 10 install CD was included.

 

I never upgraded to Windows 10 on this laptop.  Can I install Windows 10 using the HP Windows 10 CD on a virgin SSD or do I have to install Windows 10 over Windows 7 on the original SSD?

Category:
1 REPLY 1

‎05-10-2023 12:56 AM

HP Recommended

Hi,

The best idea is to perform a clean install.

You can do this on the old SSD or a new one. 

I would create a bootable USB drive directly from Microsoft and the use to install the OS. This way you will have the latest version of Windows 10. (the HP CDs will have a much older version.

If you install on old SSD, boot from the USB drive and choose custom install. Delete all partitions and install on unallocated space.

After installation allow Windows to completely update and it will find all the needed drivers.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If asked for a product code during installation, you can insert the Windows 7 product code.

 

Hope it helps,

David

Please click on yes for thanks

Please click on accept as solution if answered your question

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.