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‎06-19-2022 08:29 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0003ca
Operating System: Microsoft Windows 10 (64-bit)

I have a gaming laptop with a Ryzen 7 3750H and a GTX 1650 4gb, i have 16gb of ddr4 ram and i can only use 13.9gb. my VEGA 10 Graphics in my APU is taking 2gb of system memory. how can i reduce this so i have more available ram?

Category:
2 REPLIES 2

‎06-19-2022 10:57 PM

HP Recommended

@Calvin5933102 

 

That is a known issue which is related to AMD processors. Please check the following articles to explain why:


                    https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                    https://www.microsoft.com/playready/overview/


Regards.

BH
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‎06-20-2022 08:55 AM

HP Recommended

so can i fix this problem or do i have to deal with losing 2gb of ram

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